About buying a digital sound mixing console
A good digital sound mixing console is a big investment. You’ll want to get the most bang for your buck. Odds are, your first idea to save some cash is going to be buying from a big internet retailer. You might save a bit of money on the sale cost, but probably not as much as you might expect, even with the free shipping that some retailers offer. Most brick-and-mortar shops will be selling that console for the same price as the high-volume retailers. We’ve seen a lot of organizations try and put together their own sound system and spend as much or more than they would for a professionally designed and installed system, and wind up with something that sounds bad and looks worse. If you want to get your money’s worth, you should buy locally.
Do you know about the power requirements for your console? Are you planning on getting good power conditioning equipment to protect your investment? A $50 power strip from Wal-Mart or Best Buy isn’t going to cut it in most situations, and could even cause damage to your console. For what you paid for the console and what you’ll pay for power conditioning that you know is sufficient, it’s not worth gambling. Do you know what it takes?
When the console arrives at your location, it’s dumb. The console has no idea what outputs you need: How many main outputs do you require? How many fills, monitor mixes, matrix outs? The console has a bank of outputs, maybe some are actually set up for a specific purpose like matrix outs, but none of them are set up for your specific needs. How much time are you able (or willing) to devote to learning about the console and its patching scheme? Can you teach users how to operate the console when it’s set up just right? What about when something’s not quite right? How much of your ‘mind’ will other users need to know in order to use the console once you’re finished setting it up? Once you get that box in the door and decide that nothing’s damaged: best case, you have someone you can call on the phone who’s going to read you the manual. You might get lucky and talk to someone who’s pretty familiar with the product.
Finally, there’s the idea of spending tens of thousands of dollars on an item that you haven’t put your hands on. I can’t imagine this really sits well with anyone, but I assume that people are doing it or these big retailers wouldn’t be stocking and selling these high-dollar consoles. While it may be true that consoles of the same make and model will all be equally reliable when they come off the production line, you have no idea what your specific console will have gone through by the time it gets to you. If you buy the console online, and something’s wrong with it, you’ll have to return it and hope the next one is OK by the time it gets to you. If you buy it locally, you can be sure it’ll work when it’s installed because (at least at MSL) it will be tested before it’s repackaged and moved to your location.
If you buy your console from us, you can be sure that whatever power issues you have at your location won’t damage your console. You can be sure that your console will be set up for your specific needs, and we will train your users to use it. We installed the first live digital sound console in Omaha, NE, and we have sold the most live digital sound consoles in Omaha, NE. We have customers still using digital consoles we installed 20 years ago. Finally, after the console is installed and our team has left, you can relax and enjoy the flexibility of a well-configured console knowing that you’re really getting everything you paid for.

